Quality
KAEFER is committed to delivering exceptional quality in everything we do.
We consistently aim to meet our customers’ expectations and, whenever possible, to go beyond them. Our commitment is supported by our robust processes, systems, the SMART Choices program, a continuous improvement model, and ongoing investment in new innovations.
Our Quality Management System (QMS) is implemented company-wide and is independently certified to the ISO 9001 standard by a third-party accreditation body.
KAEFER aims to:
- Deliver contracts that comply with Customer requirements and expectations.
- Transition from quality to business excellence.
- Promote a culture of making “PROUD Choices” in alignment with the SMART Choices Program.
- Monitor, measure and review operational performance and Customer feedback.
- Employ suitably trained, competent, and skilled workforce who understand KAEFER values, objectives and their work activities.
- Continuously identify and evaluate opportunities for improvement.
QMS Accreditation
KAEFER Quality Management System (QMS) is independently assessed by Compass Assurance Services, against ISO 9001:2015.
Technical Accreditations
KAEFER holds current National Association of Testing Authorities (NATA) accreditations for the following areas:
- Hydrostatic Pressure Testing
- Sampling & Processing Services
